Terms of service

Last Updated: 17/04/2026

Welcome to Carpanalli (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or purchasing from Carpanalli, you agree to be bound by these Terms.

If you do not agree, please do not use our website.

1. Eligibility

By using this website, you represent that:

  • You are at least 18 years old (or the age of majority in your jurisdiction).

  • You have the legal capacity to enter into a binding agreement.

  • The information you provide is accurate and complete.

2. Products & Services

Carpanalli offers furniture and related home products for sale through our website.

We reserve the right to:

  • Modify or discontinue products without notice.

  • Limit quantities of any product or service.

  • Refuse service to anyone at our discretion.

All product descriptions, pricing, and availability are subject to change at any time without notice.

3. Orders & Acceptance

All orders placed through our website are subject to acceptance by Carpanalli.

We may refuse or cancel orders for reasons including but not limited to:

  • Product unavailability

  • Pricing errors

  • Suspected fraud

  • Incomplete payment

You will receive an order confirmation email; however, this does not guarantee acceptance. A contract is formed only when your order is processed and dispatched.

4. Pricing & Payments

  • All prices are listed in INR.

  • Taxes and shipping fees may be added at checkout.

  • Payment must be completed before shipment.

  • We reserve the right to correct pricing errors at any time.

If a pricing error occurs, we may cancel your order and refund any payment made.

5. Shipping & Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

Carpanalli is not liable for delays caused by:

  • Shipping carriers

  • Customs clearance

  • Force majeure events

  • Incorrect delivery information provided by the customer

Risk of loss transfers to you upon delivery.

6. Returns & Refunds

Returns and refunds are governed by our separate Return & Refund Policy, which forms part of these Terms.

Please review that policy before making a purchase.

7. Product Use & Disclaimer

Furniture must be used for its intended purpose.

Carpanalli is not responsible for:

  • Improper assembly

  • Misuse or neglect

  • Normal wear and tear

  • Damage caused by environmental factors (humidity, sunlight, etc.)

We recommend professional assembly for large furniture items.

8. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Product designs

  • Text

  • Graphics

  • Website layout

is the exclusive property of Carpanalli and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Carpanalli shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits or revenue

  • Loss of data

  • Personal injury resulting from improper product use

Our total liability shall not exceed the amount paid for the product in question.

10. Warranty Disclaimer

Except as expressly stated, products are provided “as is” without warranties of any kind, either express or implied.

Where legally required, statutory consumer rights remain unaffected.

11. Force Majeure

We are not liable for delays or failure to perform due to events beyond our reasonable control, including:

  • Natural disasters

  • Government actions

  • Supply chain disruptions

  • Labor disputes

  • Transportation delays

12. Account Responsibility

If you create an account:

  • You are responsible for maintaining confidentiality.

  • You accept responsibility for all activities under your account.

  • We may suspend or terminate accounts suspected of misuse.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Uttar Pradesh, India, without regard to conflict of law principles.

Any disputes shall be resolved in the courts of Saharanpur.

14. Dispute Resolution

Before initiating legal action, you agree to contact us to attempt to resolve the dispute informally.

We may also require mediation or arbitration where permitted by law.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes will be effective upon posting on this page. Continued use of the website constitutes acceptance of revised Terms.

16. Contact Information

If you have questions about these Terms, please contact:

Carpanalli
Email: support@carpanalli.in
Phone: +91 721 754 3319
Business Address: Purana bus stand, Mohalla Sarogyan, College Road, near Jain Mandir, Nakur, Uttar Pradesh 247342
This website is managed by SONI FURNITURE